Refund and Exchange Policy

We guarantee you the right to exchange or return within 14 days from the date of receipt of the order, provided that the items are in their original condition at the time of purchase and are not used based on the following circumstances:

  • If the product contains any manufacturing defect, you have the right to exchange the same product or any product of the same value or higher with the original invoice for the product without shipping expenses, or if you want to recover the amount and we will receive the product from you within 14 days from the date of receipt
  • The policy of the shipping company is not to open the shipment at the time of receipt, but you can receive it while you are reassured and we guarantee you your right completely within the limits of the policy presented

In case of a problem, please contact customer service Chat with me

How do I return the product?

  • Contact customer service to request a refund
  • repare your product with the invoice
  • Once you complete the above steps, the representative of the shipping company will contact you and deliver your returned products to the representative

The period of return of funds

The average refund period is 14 days, although it varies from bank to bank for credit cards and in

Cash on delivery status

Your funds will be returned to your account with us where you can use these funds in your future requests, or request to transfer them to your bank account by contacting customer service Chat with me

The process of refunds

  • Products are checked as soon as our warehouse arrives
  • For suitable products that are accepted, your funds will be returned to you according to the payment method

When the money is returned to you, you will receive a confirmation message from us

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